Recall a submitted bill

Recall a submitted bill to remove it from the approval process and return it to a draft state. You can then edit the bill and resubmit it for approval.

Recall a submitted bill

  1. Go to Accounts Payable > All > Bills.

  2. Find the bill that you want to recall.
  3. Select More actionsRecall at the end of the row.

    You can also select Recall when you view the bill detail.

  4. To update the bill: Select Edit at the end of the row.

  1. Go to Accounts Payable > All > Bills.

  2. Find the bill you want to recall in the list.
  3. Select the Recall link at the end of the row.

    You can also select Recall when you view the bill detail.

  4. To update the bill, select Edit on the same row.

You can now make any necessary corrections and re-submit the bill when ready.

What happens when you recall a bill

  • The bill returns to Draft status.

  • Approvers are notified that the bill was removed from the approval queue.

  • The original submit action is removed from the approval history.

When you cannot recall a bill

  • The bill has already been approved or partially approved.

  • You do not have permission to edit bills.

  • You are not working in the entity where the bill was created.

  • The bill was created from a customer refund.

  • Bills containing billed line items cannot be recalled.